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The CDK Cyber Attack: A Crisis That Hit More Than Just Dealers

Published

3 months ago

August 28, 2024

Amolia

The CDK Cyber Attack: A Crisis That Hit More Than Just Dealers

In an increasingly digital world, where CDK Cyber Attack businesses rely heavily on technology to manage operations, the recent cyber attack on CDK Global has sent shockwaves through the automotive industry. This attack didn’t just hit the dealers—it struck at the very heart of the industry, leaving countless businesses vulnerable, and customers questioning their safety. During my first years in the car business, I wore a lot of hats in each job position I had. The one thing I learned early is that the accounting office staff are often the clean up crew when several types of problems arise. There are still systems and procedure hiccups that happen today, but thanks to technology and automation they are fewer in number. Then came the CDK cyber attack.

This CDK cyber attack is on a whole different level.

This breach is a very different type of problem, but in the end, when things begin to settle (which may take months), it will be the accounting office who will be tasked to gather the thousands of dealership puzzle pieces from sales, service and parts, and methodically match them up together to form some semblance of financial order.

The “End of the Month” is here. New car dealerships are required to produce a monthly financial statement as mandated by the manufacturer and certain lenders. It’s unclear as of this writing if a June financial statement will be available. I would say the chances are slim.

Why did the CDK cyber attack happen?

There was once a company called ADP Dealer Services who were a great DMS provider. They got rolled into a company called Cobalt that sold mostly digital marketing services. Then, all of that got rolled into CDK Global and with that came private equity investments.

The first thing to get cut when private equity rolls through the front door is “cost-centers,” and Infosec (aka: Information Security) is viewed as a cost-center. The main people who defend the gates of the village (the company) from the barbarians (hackers) are the first sent off to exile.

When there is a ransomware attack, it’s revealed with clockwork-like precision that no one has tested the backups for six months and half the legacy systems cannot be resuscitated.

As a cybersecurity expert told me last week a few days after the attack happened, “It’s been at least two days since the ransomware attack with no fix in sight, which tells me a few things on this list have to be true”:

They have no backups, or
If they do have backups, they are outdated or never tested, which is effectively the same as having no backups.
No one knows how to restore backups.
There is no disaster recovery plan, or if it exists it is outdated to the point of uselessness.
Multiple single points of failure are baked into the infrastructure.
They have no idea how compromised they are.

I am very angry about how ADP Dealer Services, a once great company, has been raped and pillaged by private equity.

The real pain is suffered by the rank and file at dealerships, who still have to care for customers and sell to make a paycheck.

According to recent reporting, CDK will be paying the tens of millions of dollars in ransom. Here’s a short video about how these ransomware attacks roll out. This certainly this won’t be the last.

Let’s not absolve the “Preferred Vendor” program in this debacle.

New car dealerships are franchises and the manufacturer is the franchisor. Each manufacturer has a “Preferred Vendor” program where vendors apply to be included on the list. It was my understanding that it’s a rigorous process that also entails paying a fee. In my experience, the program is anti-innovation because many start-ups and smaller vendors don’t have the budget to pay the fees that the big guys do.

Many times, the preferred vendor’s dealer pricing is higher than a non-preferred vendor (and in my opinion, the preferred vendor’s product quality is often not on par with the non-preferred vendor products and services).

Why then would a dealer choose a preferred vendor over a non-preferred vendor? Two reasons:

Because the “Preferred Vendor” program is marketed as pre-vetted vendors (so there’s an assumption of higher quality and trust, which in practice, may or may not be the case).
When the dealer chooses a preferred vendor, there is a financial incentive. The dealership can often recoup some of that expense through the manufacturers “Co-op” program.

CDK is a “Preferred Vendor.”

The glaring question that needs an answer now is where were the security audits for this vendor?

Why wasn’t there a regular monitoring of this vendor to ensure their product was worthy of preferred status? Or, if there was regular monitoring, it’s clear now that the monitoring protocol is sorely lacking.

How did the CDK cyber attack happen?

CDK is an ancient program — not a lot has been done to upgrade the original version for decades. This is standard operating procedure when companies/private equity buy legacy companies. Innovation is not the goal. They slap on a new paint job or buff out the dents, and package it as the “new improved version” that is always much more expensive but “worth the investment.” Ask any dealer how they feel about CDK and other DMS fees these days.

The Breach That Shook the Industry

CDK Global, a leading provider of technology and digital marketing solutions for the automotive industry, found itself at the center of a cyber storm. What began as a typical day quickly spiraled into chaos as news broke that CDK’s systems had been compromised. The attack, which targeted the company’s critical infrastructure, affected thousands of dealerships across the nation, causing widespread disruption.

For many, CDK is more than just a service provider. It’s the backbone of their operations, managing everything from inventory to customer relationships. The breach was not just a technical failure; it was a betrayal of trust, shaking the confidence of businesses that had relied on CDK to keep their data secure.

Dealers in Disarray

For dealerships, the impact of the cyber attack was immediate and severe. With systems down, day-to-day operations came to a grinding halt. Sales, service, and even basic communication were disrupted, leaving dealerships scrambling to find a way to continue serving their customers. The attack didn’t just cost time and money—it created a sense of vulnerability that many dealers had never experienced before.

Dealerships are more than businesses; they are the lifeblood of communities. Families depend on them for their livelihoods, and customers trust them to provide reliable service. The attack on CDK was a stark reminder of how interconnected we all are, and how the failure of one system can ripple through an entire industry, leaving a trail of uncertainty and fear.

The Human Toll

Beyond the financial losses and operational disruptions, the human toll of the CDK cyber attack is perhaps the most heartbreaking. Employees found themselves unable to do their jobs, facing frustrated customers and the stress of not knowing when—or if—things would return to normal. Managers and owners were left with the agonizing task of explaining the situation to their teams, all while trying to navigate the crisis themselves.

For customers, the attack was a stark reminder of the dangers lurking in the digital world. The personal information they entrusted to dealerships was suddenly at risk, leading to anxiety and fear. In a time when privacy concerns are already at an all-time high, this breach only deepened the mistrust between consumers and businesses.

A Call for Change

The CDK cyber attack is a wake-up call for the entire industry. It’s a reminder that in our rush to embrace technology, we must not lose sight of the importance of security. As we move forward, there must be a renewed focus on protecting the data and systems that are the foundation of our businesses.

But beyond the technical fixes, there is a need for a deeper change—a shift in how we think about and prepare for these kinds of crises. The emotional toll of this attack cannot be underestimated, and businesses must not only rebuild their systems but also rebuild the trust of their employees and customers.

Moving Forward Together

In the aftermath of the CDK cyber attack, the road to recovery will be long and challenging. But in every crisis, there is an opportunity for growth and improvement. Dealerships, CDK, and the entire automotive industry must come together to learn from this experience and create a stronger, more secure future.

This attack hit more than just dealers; it hit the people, the communities, and the very trust that holds our industry together. As we rebuild, let’s do so with a renewed commitment to security, transparency, and the well-being of everyone involved. Only then can we truly move forward from this dark chapter and create a brighter, safer future for us all.

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No Longer a Fan of NYT: A Comprehensive Analysis

Published

2 weeks ago

November 9, 2024

Amolia

No Longer a Fan of NYT: A Comprehensive Analysis

Why some readers are turning away from The New York Times. This in-depth analysis explores the reasons behind the declining popularity of NYT, including political bias, journalistic integrity, and reader dissatisfaction.

Introduction

The New York Times (NYT) has long been considered one of the most reputable newspapers in the world. However, in recent years, a growing number of readers have expressed their dissatisfaction with the publication. This shift in perception has led to a significant number of former fans distancing themselves from the NYT. This article delves into the reasons behind this change, examining factors such as perceived political bias, issues of journalistic integrity, and overall reader dissatisfaction.

Perceived Political Bias

One of the primary reasons cited by former NYT readers is the perception of political bias. The NYT has faced criticism from both sides of the political spectrum, with some accusing it of leaning too far to the left while others claim it panders to the establishment. This perceived bias has led to a loss of trust among readers who expect impartial reporting.

Left-Leaning Accusations

Critics on the right often argue that the N YT has a liberal bias, pointing to its editorial choices and the tone of its reporting. They claim that the newspaper frequently prioritizes progressive viewpoints and dismisses conservative perspectives. This perception has alienated conservative readers who feel that their views are not represented fairly.

Establishment Allegations

On the other hand, some on the left accuse the NYT of catering to the establishment and being reluctant to challenge powerful interests. They argue that the newspaper’s coverage of certain issues, such as corporate influence and government policies, lacks the necessary critical analysis. This has led to disillusionment among readers who seek more radical or anti-establishment perspectives.

Issues of Journalistic Integrity

Journalistic integrity is another significant concern for former NYT fans. Instances of factual inaccuracies, sensationalism, and conflicts of interest have eroded the trust that many readers once had in the publication.

Factual Inaccuracies

There have been notable instances where the N YT has published stories containing factual errors. While retractions and corrections are issued, the initial impact of these inaccuracies can be damaging. Readers expect reliable and accurate information, and repeated errors can undermine confidence in the newspaper’s credibility.

Sensationalism

The rise of digital media has put pressure on traditional newspapers to attract online readership through engaging content. Some former readers argue that the NYT has increasingly resorted to sensationalism to boost traffic. This approach, characterized by exaggerated headlines and emotive language, can compromise the quality and objectivity of reporting.

Conflicts of Interest

Concerns have also been raised about potential conflicts of interest within the NYT’s reporting. For example, connections between journalists and political figures or corporate entities can create perceptions of bias. Transparency about such relationships is crucial, and any lack thereof can damage the newspaper’s reputation for integrity.

Reader Dissatisfaction

Overall reader dissatisfaction encompasses a range of issues, from the quality of content to the accessibility of the newspaper. Former fans often cite a combination of factors that have contributed to their decision to stop reading the NYT.

Quality of Content

Some readers feel that the quality of the NYT’s content has declined over the years. They argue that the newspaper’s investigative journalism and in-depth reporting have been overshadowed by opinion pieces and less rigorous news coverage. This perceived decline in quality has led to frustration among those who value thorough and objective journalism.

Paywall and Accessibility

The NYT’s digital paywall is another point of contention. While many understand the need for the newspaper to generate revenue, the paywall can be a barrier for readers who cannot afford a subscription. This has led to criticism that the N YT is prioritizing profit over public access to information.

Editorial Decisions

Editorial decisions, such as which stories to prioritize and how to frame certain issues, have also been a source of dissatisfaction. Readers may feel that the NY T’s editorial stance does not align with their values or that important stories are overlooked in favor of more sensational topics. These decisions can influence readers’ perception of the newspaper’s integrity and relevance.

Impact of Social Media

The rise of social media has significantly impacted how people consume news, and this shift has had implications for the NYT as well. Social media platforms offer alternative sources of news and information, allowing readers to bypass traditional media outlets like the NYT.

Alternative News Sources

Social media platforms have democratized the distribution of news, enabling independent journalists and smaller news outlets to reach a wider audience. This has provided readers with a broader range of perspectives and alternatives to mainstream media. Some former NYT readers have turned to these alternative sources for news that they feel is more unbiased and representative of their views.

Influence of Influencers

Social media influencers, including political commentators and opinion leaders, also play a role in shaping public opinion. These influencers often critique mainstream media, including the NYT, and highlight perceived biases or shortcomings. Their large followings can amplify dissatisfaction with traditional news outlets and contribute to the decline in the NYT’s popularity.

The Role of Media Literacy

Media literacy, or the ability to critically analyze and evaluate media content, is an important factor in the changing perception of the NYT. As readers become more media literate, they are better equipped to identify biases, fact-check information, and seek out diverse perspectives.

Critical Consumption

Media literacy encourages readers to engage with news content critically, questioning the sources, motives, and accuracy of the information presented. This critical approach can lead to greater scrutiny of the NYT’s reporting and contribute to the perception that the newspaper is not meeting the standards of objective journalism.

Diverse Perspectives

Increased media literacy also drives readers to seek out diverse perspectives and alternative news sources. This can result in a more informed and balanced understanding of current events, but it can also lead to the fragmentation of news consumption. Former NYT readers may turn to multiple sources to get a more comprehensive view of the news, rather than relying on a single publication.

FAQs

Why do some readers perceive the NYT as politically biased?

Many readers perceive the NYT as politically biased due to its editorial choices and the tone of its reporting. Critics argue that the newspaper often prioritizes progressive viewpoints or caters to the establishment, leading to a loss of trust among readers with differing perspectives.

What are some examples of issues with journalistic integrity at the NYT?

Issues with journalistic integrity at the NYT include instances of factual inaccuracies, sensationalism, and potential conflicts of interest. These concerns have eroded the trust that many readers once had in the publication.

How has social media impacted the popularity of the NYT?

Social media has provided readers with alternative sources of news and information, allowing them to bypass traditional media outlets like the NYT. Influencers and independent journalists on social media platforms often critique mainstream media, contributing to the decline in the NYT’s popularity.

What role does media literacy play in the changing perception of the NYT?

Media literacy, or the ability to critically analyze and evaluate media content, plays a significant role in the changing perception of the NYT. As readers become more media literate, they are better equipped to identify biases, fact-check information, and seek out diverse perspectives.

Why do some readers feel that the quality of the NYT’s content has declined?

Some readers feel that the quality of the NYT’s content has declined due to a perceived shift away from investigative journalism and in-depth reporting towards opinion pieces and less rigorous news coverage. This perceived decline in quality has led to frustration among those who value thorough and objective journalism.

How does the NYT’s paywall affect reader satisfaction?

The NYT’s digital paywall can be a barrier for readers who cannot afford a subscription, leading to criticism that the newspaper is prioritizing profit over public access to information. This has contributed to overall reader dissatisfaction.

Conclusion

The decline in the popularity of The New York Times among some readers can be attributed to a combination of factors, including perceived political bias, issues of journalistic integrity, and overall reader dissatisfaction. The impact of social media and the rise of media literacy have also played significant roles in shaping public perception. While the NYT remains a respected publication, it faces challenges in maintaining the trust and loyalty of its readership in an evolving media landscape. Understanding these dynamics is crucial for both the NYT and its readers as they navigate the complexities of modern journalism.

News

Sukıtır: Exploring the Multifaceted World of Turkish Street Culture

Published

4 weeks ago

October 23, 2024

Amolia

Sukıtır: Exploring the Multifaceted World of Turkish Street Culture

In the vibrant tapestry of Turkish street culture, certain terms and trends emerge that encapsulate the spirit and dynamics of its urban life. One such term that has gained popularity is “sukıtır.” This word, though simple in appearance, has evolved to represent a variety of concepts and phenomena within the street culture of Turkey. To understand “sukıtır,” we must delve into its origins, its various uses, and the cultural significance it holds in contemporary Turkish society.

The Origins of Sukıtır

Linguistic Roots

The term “sukıtır” is derived from the Turkish language, where “su” means water and “kıtır” implies crunchiness or crispiness. However, the literal translation does not fully capture the essence of how the term is used in everyday language. Over time, “sukıtır” has taken on a more nuanced meaning, influenced by various social and cultural factors.

Evolution of Meaning

Initially, “sukıtır” may have been used to describe a type of food or snack, given its etymological components. However, like many colloquial terms, it has evolved beyond its literal sense. In contemporary Turkish slang, “sukıtır” is often used to refer to someone who is stylish, cool, or trendy. It has become a compliment, a way to acknowledge someone’s fashion sense or charisma.

Sukıtır in Turkish Street Culture

Fashion and Style

In the bustling streets of Istanbul, Ankara, and other major Turkish cities, fashion plays a significant role in expressing individual identity. “Sukıtır” is a term frequently heard in these urban settings, where young people are constantly seeking to set themselves apart through their clothing and accessories. The concept of being “sukıtır” involves a keen sense of style, often characterized by a mix of traditional Turkish elements and modern, global fashion trends.

Streetwear Influence

The influence of streetwear on Turkish fashion cannot be understated. Brands such as Supreme, Off-White, and local Turkish designers have contributed to a vibrant streetwear scene. Being “sukıtır” in this context means staying ahead of the curve, embracing unique styles, and incorporating bold statements into one’s wardrobe. This fusion of East and West in fashion is a hallmark of being truly “sukıtır.”

Music and Art

The cultural landscape of Turkey is enriched by its music and art scenes, where “sukıtır” also finds relevance. Musicians and artists who embody the spirit of innovation and creativity are often described as “sukıtır.” This term signifies more than just aesthetic appeal; it reflects an attitude of defying norms and pushing boundaries.

Music Scene

In the realm of music, “sukıtır” is associated with genres like hip-hop, rap, and electronic music. These genres have gained immense popularity among Turkish youth, who resonate with the themes of rebellion, empowerment, and social change. Artists such as Ceza, Ezhel, and Şanışer are often labeled as “sukıtır” for their groundbreaking work and ability to connect with audiences on a profound level.

Street Art

Street art is another area where “sukıtır” thrives. In cities like Istanbul, graffiti and murals adorn the walls, turning urban spaces into canvases for artistic expression. Street artists who create visually striking and thought-provoking pieces are celebrated as “sukıtır.” Their work challenges societal norms and inspires dialogue, contributing to the dynamic street culture of Turkey.

Sukıtır as a Social Phenomenon

Youth Culture

“Sukıtır” has become emblematic of youth culture in Turkey, representing the aspirations and values of the younger generation. It embodies the desire to stand out, to be unique, and to make a mark on the world. This pursuit of individuality is evident in various aspects of life, from fashion choices to career paths.

The Role of Social Media

Social media platforms like Instagram, TikTok, and Twitter play a crucial role in amplifying the concept of “sukıtır.” Influencers and content creators use these platforms to showcase their style, share creative content, and engage with a broader audience. The digital landscape allows the “sukıtır” aesthetic to reach global audiences, fostering cross-cultural exchanges and inspiring new trends.

Societal Impact

The impact of “sukıtır” extends beyond individual expression to influence broader societal norms and attitudes. It challenges traditional notions of conformity and encourages people to embrace their authentic selves. This shift is particularly significant in a society where cultural norms and expectations have historically played a dominant role.

The Future of Sukıtır

Evolution of Meaning

As with any cultural term, the meaning of “sukıtır” is likely to continue evolving. It will adapt to new trends, technologies, and societal changes, reflecting the dynamic nature of Turkish street culture. The ongoing dialogue between tradition and modernity will shape the future iterations of what it means to be “sukıtır.”

Global Influence

The global reach of “sukıtır” is expected to grow as Turkish culture continues to gain international recognition. Turkish artists, designers, and influencers are increasingly making their mark on the global stage, bringing the essence of “sukıtır” to diverse audiences. This cultural exchange will further enrich the concept, infusing it with new perspectives and interpretations.

Conclusion

“sukıtır” is a term that encapsulates the spirit of Turkish street culture, embodying elements of style, creativity, and individuality. It reflects the aspirations and values of the younger generation, challenging societal norms and embracing diversity. As a cultural phenomenon, “sukıtır” is more than just a trend; it is a testament to the dynamic and ever-evolving nature of urban life in Turkey. As we look to the future, the concept of “sukıtır” will undoubtedly continue to inspire and influence, leaving an indelible mark on both local and global cultures.

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Unlocking the Power of Semanticlast.com: A Complete Guide

Published

1 month ago

October 12, 2024

Amolia

Unlocking the Power of Semanticlast.com: A Complete Guide

In today’s digital age, Semanticlast.com, businesses and individuals are constantly looking for better ways to organize and present data. Check out, a powerful platform that provides innovative solutions in the world of semantic data. If you want to improve your understanding of how semantic technology can help optimize data and improve content relevance, you’ve come to the right place.

What is Semanticlast.com?

is a platform designed to use semantic technology to improve the organization of data, making information more accessible and understandable. By focusing on meaning rather than keywords, semantic technologies help businesses and users connect information in ways traditional search engines can’t. The result? More relevant and accurate results.

Whether you’re a business looking to improve your website’s search engine rankings or an individual looking to gain a deeper understanding of how semantic data works, provides the tools and resources to help you succeed.

How does semantic technology work?
Semantic technology works by understanding the relationships between different data. Instead of simply relating words or phrases, it analyzes the context, meaning, and intent behind them. This provides more accurate search results and deeper insights.

For example, if you search for “apple,” semantic technology can distinguish the company Apple from the fruit apple based on the context of your query. This makes it incredibly powerful for content discovery, information retrieval, and even data analysis.

integrates these principles into its platform, helping users and businesses create more meaningful connections between data.

Benefits of Using

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No matter what industry you’re in, if you deal with data, you need a semantic platform. Semanticlast .com not only improves your SEO, but also ensures that your content is more accessible, interesting, and relevant to your users. Whether you’re looking to improve search functionality, organize data more efficiently, or simply provide a better user experience, semanticlast .com can help you achieve your goals.

Conclusion
In conclusion, semanticlast .com is a great tool for those who want to better organize data and improve their website’s search results. Using semantic technology helps people find the information they need more easily. Whether you’re a business or just someone who wants to understand how data works, this platform can make everything easier and more useful.

If you want to stay ahead of your competitors and make your content more user-friendly, semanticlast .com is the place for you. It’s easy to use and can really change the way people find and use information on your site. Give it a try and see the benefits!

FAQ
Q: What is semanticlast.com?

A: semanticlast .com is a platform that uses semantic technology to organize and enhance data, making it easier for users to find the information they need.

Q: How can semanticlast .com benefit my website?

A: It improves search engine optimization (SEO) by improving data structure, helping your site rank higher, and giving users a better experience.

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A: Yes, the platform is designed to be user-friendly, making it easy for anyone to improve data management and website performance.

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A: Absolutely! By improving data organization and search rankings, semanticlast .com helps increase visibility, which can attract more customers.

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A: Any business looking to improve their website’s search results, from small startups to large enterprises, can benefit from semanticlast .com.

Q: Does semanticlast .com improve SEO?

A: Yes, it improves your website’s SEO by organizing data more efficiently, resulting in better search engine rankings.

Q: Is semanticlast .com suitable for beginners?

A: Yes, semanticlast .com is designed to be simple and accessible even for those with little experience in data management.